Celebrating Excellence in Compliance & Quality

This year, Emma Robertson our Aberdeen office manager has been instrumental in upholding and driving eserv’s ISO compliance and quality standards. Her professionalism and meticulous attention to detail have ensured flawless execution across audits and site visits.

Key Achievements:

- 2 Remote Audits & 2 Site Visits – all completed with zero non-conformances or actions.
- January 2025: Site visit to Eserv office – only three minor recommendations, contributing to a near-perfect report.
- July 2025: ISO 9001 Remote Audit – zero actions or non-conformances.
- October 2025: Second site visit – no recommendations or actions.
- November 2025: ISO 45001 Remote Audit – passed with rectifications mark and no recommendations, paving the way for a full audit next November.

Emma’s commitment has been critical in maintaining our high standards and ensuring successful audit outcomes.

Thank you, Emma, for your outstanding contribution